Last Updated: January 2026

TKS UK Properties ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, postal address
  • Project Information: Details about your construction or renovation project
  • Property Information: Property address, property type, property age
  • Communication Data: Correspondence when you contact us via email or our website forms
  • Technical Data: IP address, browser type, device information, and website usage data

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries and provide quotations for our services
  • To communicate with you about your project and our services
  • To process and manage your project requests
  • To comply with legal obligations and regulatory requirements
  • To improve our website and services
  • To send you marketing communications (only with your explicit consent)

3. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your data
  • Contract: To perform a contract or take steps before entering into a contract
  • Legal Obligation: To comply with our legal obligations
  • Legitimate Interests: For our legitimate business interests, provided your rights and interests do not override these

4. Data Protection and Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Secure data storage and transmission
  • Regular security assessments and updates
  • Access controls and staff training
  • Encryption where appropriate

5. We Do Not Sell Your Data

TKS UK Properties does not sell, rent, or trade your personal data to third parties. We respect your privacy and are committed to protecting your personal information. Your data will only be used for the purposes outlined in this Privacy Policy.

6. We Do Not Misuse Your Data

We strictly prohibit any misuse of your personal data. Your information will only be used for legitimate business purposes related to providing construction services and responding to your enquiries. We do not use your data for any unauthorised purposes, and all staff members are bound by confidentiality obligations.

7. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Trusted third-party service providers who assist us in operating our business (e.g., IT services, payment processors) under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate safeguards

We ensure all third parties respect the security of your data and treat it in accordance with the law.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymise it.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to processing of your data for certain purposes
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided in Section 12.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can control cookie preferences through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

  • Email: info@tksukproperties.co.uk
  • Address: Serving Area: All over London

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with UK data protection laws.

ICO Contact: www.ico.org.uk

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

14. Consent

By using our website and providing your personal information, you consent to the collection, use, and storage of your data as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or provide your personal information.